May 7, 2021

We have accidently created two trauma records for the same patient. We wanted to know the best way to address this.

Your best practice is to delete the second record entirely, and not reuse the number. If it was already copied over into v5 with the interface, then you want to delete it there as well. If you haven’t submitted to us yet, we will not need to delete here. But before you delete, ensure that you do change it to NPTOS, just in case it would still be in the system when the transfer process is run.

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